Your Electricity Service

I live in Texas, what do I do if my power goes out?

In Texas, Transmission and Distribution Utilities (TDUs) are responsible for maintaining the poles and wires, and they handle power outages. If you experience a power outage, you s ...

What is a kilowatt hour?

A kilowatt-hour (kWh) is a unit of energy commonly used to measure electricity consumption. It represents the amount of energy used when a 1-kilowatt (1,000 watts) device runs cont ...

What is a TDU (or TDSP)?

A TDU, or Transmission and Distribution Utility (also sometimes known as a TDSP), is a company responsible for the physical infrastructure that transmits and distributes electricit ...

Will I receive an early termination fee if I transfer service to a new address?

You will not be assessed an Early Termination Fee when you transfer your service; however, transferring your service does mean that you will end one contract at your previous addre ...

What is an ESI or ESI ID?

In Texas, an ESI ID (Electric Service Identifier) is a unique number assigned to each point of electric service delivery to a residence or business. This number is used to identify ...

Who is my TDU (or TDSP)?

In Texas, your Transmission and Distribution Utility (TDU) is determined by your physical location or service address. See below for a list of major cities and Texas and what TDU s ...